Last Updated: 1st of January 2025

Fravero ProPhoto (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and create orders for our custom products.

 

1. Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information:

• Name
• Email address
• Phone number
• Shipping address
• Company name and VAT ID (optional)

Technical Information (via Google Analytics):

• Browser type
• Device information
• Other usage data to improve our website experience

 

2. How We Use Your Information

We collect and use your information to:

• Process your orders and provide customer support.
• Improve and maintain our website functionality.
• Analyze website traffic and user behavior through Google Analytics.

 

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Understand how users interact with our site.
• Improve website functionality and user experience.

You can manage your cookie preferences through your browser settings. For more information on cookies, please refer to your browser’s help section.

 

4. Legal Basis for Data Processing

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

• Consent: When you voluntarily provide your information, such as when creating an order.
• Contractual Obligations: To process your orders and provide requested services.
• Legitimate Interests: To improve our services and analyze website usage.

 

5. Sharing Your Information

We value your privacy and do not sell or rent your personal information. However, we may share your data with:

• Outsourced Developers: For website maintenance and improvements. These developers operate under strict confidentiality agreements, and access is limited to what is necessary.

 

6. Data Storage and Retention

• Storage: Your information is stored on secure servers hosted by AWS. Access is restricted to authorized personnel only.
• Retention Period: We store your data until you request its deletion.

 

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request modifications to your information.
• Request the deletion of your data by contacting us at narudzbe@fravero.hr.

 

8. Security Measures

We take reasonable measures to secure your personal information, including:

• Use of secure servers.
• Restricted access to sensitive information.

 

9. Children’s Privacy

Our website is not directed toward children under the age of 18, and we do not knowingly collect personal information from them.

 

10. Regulatory Compliance

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

 

11. International Data Transfers

We do not transfer your personal data internationally.

 

12. Third-Party Services

We use Google Analytics to understand website traffic and improve user experience. For more information on how Google processes your data, visit Google’s Privacy Policy.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated to you via email.

 

14. Contact Information

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: narudzbe@fravero.hr